NEW FARA REPORT: ‘The Devil is in the Retail’

Our new report reveals Gen Z and Gen Alpha's conflict between planet protection and unsustainable shopping - can charity retail provide the answer? Download a copy of the report below.

A new report, “The Devil is in the Retail: Generation Dread – why modern-day fashion choices are so fraught”, published today (Dec 5th) by FARA Charity Shops concludes that British youth are in flux over shopping culture: craving self-expression and still addicted to the thrill of uninhibited consumerism on one hand, while simultaneously crippled with climate change anxiety and worry that their habits are toxic and unsustainable, due to waste, resource depletion and unethical trading practices, on the other.

In light of this trend, Charity Retail has never been more relevant, particularly in the ongoing cost-of-living crisis. The new report emphasises just how vital the role of charity shops will need to become in educating and empowering young people, reconciling them with a more sustainable way of shopping and self-presentation. The sector will assist the future consumer to reject concepts like “single wear clothing” and reward sustainable choices. But, to survive and thrive, the Charity Retail sector must jettison its earnest solemnity and provide a more fun and joyful shopping experience, whilst exploiting sophisticated marketing techniques as well as ‘influencer (and de-influencer)’ culture in its quest.

The research and survey results expose a trend amongst the Generations Z and Alpha that demonstrates a stark contradiction between their attitude and behaviour towards protecting the planet and their incontinent shopping habits – which Charity Retail is best-placed to correct. Not only are charity shops critical to reducing items sent to landfill and tempting shoppers away from fast fashion, but they are also critical in providing relatively low-cost goods, acting as community hubs that can empower marginalised groups, encourage skills development and bring social cohesion. They can also provide a much deeper and more satisfying shopping experience when compared to the short-lived high of buying new goods online.

Libby Gordon, CEO of the FARA Foundation, says:

“Our report emphasises the critical need to further elevate the role of charity shops within communities, so that we not only provide sustainable goods and raise much-needed funds, but also become hubs for inspiring events and social interaction. This is an area FARA Charity Shops intend to focus on. We recently launched our Autumn Campaign, “We are FARA Family”, by showcasing a series of short films all featuring an inspiring member of the FARA community. This campaign emphasizes we’re here to serve and engage our wider family, building spirit and encouraging more people to donate goods, shop with us, or consider working/volunteering in our shops.”

“What the research indicates is that to address the conflict between consumerism and sustainable living head-on, the charity sector has work to do and there is a real opportunity to lead the way in inspiring the next generation of consumers. It must use some of the clever marketing practices employed by traditional retail. These include ensuring high standards in the way goods are curated, and the use of innovative technologies (apps, platforms) to personalise the shopping experience and reward sustainable choices.

“To lure Gen Z and Gen Alpha to a more sustainable way of shopping will require a rejuvenation of Charity Retail in which the feel-good buzz of a new purchase can be maintained, but with the added satisfaction of making planet-positive choices. Social media will have its role here too, with influencers (and de-influencers) sharing facts and moulding retail habits.”

“Pleasure Activism” is the sense of satisfaction gained by making environmentally sound choices, the feel-good buzz of changed behaviour creates a greater sense of well-being, empathy and social inclusion.  The term Pleasure Activism was coined by Adrienne Maree Brown, writer, activist and facilitator.


The full Report “The Devil is in the Retail: Generation Dread – why modern-day fashion choices are so fraught” can be downloaded below.

Submit your details below for your free copy of the report.


What our research found:

Charity Retail can offer Gen Z and Gen Alpha a version of consumerism more closely aligned to their values and outlook. Respondents ranked the altruistic benefit of charity shops as the best thing about Charity Retail, followed by sustainability.
  • 67%

    Social Media’s Triple-Edged Sword

    67% of young people say social media impacts their shopping habits - wanting to express themselves more through fashion, but also becoming aware of sustainable fashion practices.

  • 45%

    The Power of Campaigning

    45% of Gen Z and Millennials say they will buy more second-hand clothing in the near future.

  • 51%

    Greenwashing Won’t Wash

    Half (51%) of Gen Z and Millennials say the clothes they choose to wear represent their views and attitudes on sustainability.

"The Charity Retail sector is best placed to achieve community level social cohesion, with planet-positive and more joyful shopping experiences" FARA

Note to Editors:

Libby Gordon, CEO, of the FARA Foundation and Emma Steele, Founder of In-Truth, are available for interview.

PR and Media Contact:  To arrange an interview with a spokesperson please contact: Susie Asbury or Omer-li Cohen, PR Consultants at Omer-li Cohen PR

E: M: 07970 402931 | E: M: 07831 733804