Assistant Manager – Ealing Kids Charity Shop

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager at FARA Ealing Kids.

The Company

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager at FARA Ealing Kids. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same and the local community is at the heart of everything we do.

FARA has 40 Charity Shops in London and 30 years of experience in Charity Retailing.

The Role

The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. As an Assistant Manager your duties will include:

Assisting the Shop Manager in organizing and planning daily strategies
Assisting the Shop Manager with team building
Helping implement Company Policies and Procedures
Creating and maintaining a welcoming ambiance
Networking with customers and the local community
General admin
Shop displays
Pricing
Till and Cash handling
Manual Handling
Steaming clothes

The Candidate

At least 1-year experience as a Team Leader / Assistant Manager
At least 1 year of Retail experience
Experience with children stock is desirable
Excellent customer service skills
Interpersonal and great communication skills
Problem-solving attitude
Organised and efficient
Hard-working
Positive approach

Working Times

Shop Opening Hours: 9:30-17:30
8-hour shift/ 30min paid break
5 days per week rota (Sunday-Thursday)

What We Offer

£28,083 annual salary, reviewed yearly every April
Employee assistance programme
Option to work overtime if available
28 days annual leave inclusive of bank and public holidays
Employee discount subject to conditions
Enhanced sick pay subject to conditions
Birthday day off after 2 years of service
Refer a friend bonus subject to conditions

Application form

Name*
FirstLast
Email*
Phone No*
First part of your postcode*
How did you hear about this vacancy?*
Would you like to be considered for other vacancies other than the one you are applying for?*
- Y
- N
Are you available to work full time, part time or either?*
- Full time
- Part time
- Either
Why do you want to work for FARA?*
Do you have any retail experience or other relevant experience in a customer facing environment? (Please specify)*
Do you have any Management/Team leading experience? (Please specify)*
What skills can you bring to our shop team?*
How would you motivate your team to ensure that all required tasks are carried out successfully?*
Please give two examples of previous experience that show you are a skilled leader and a good communicator.*
List three key strategies you would use to build and maintain a shop’s customer base*
Within a shop team, who should be concerned with meeting and exceeding sales targets?*
Please Upload CV in PDF Format here*
Accepted file types: pdf.
T&Cs acceptance*
- Yes
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