Assistant Manager – Ealing Kids Charity Shop

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager at FARA Ealing Kids.

The Company

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager at FARA Ealing Kids. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same and the local community is at the heart of everything we do.

FARA has 40 Charity Shops in London and 30 years of experience in Charity Retailing.


The Role

The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers. As an Assistant Manager your duties will include:

  • Assisting the Shop Manager in organizing and planning daily strategies
  • Assisting the Shop Manager with team building
  • Helping implement Company Policies and Procedures
  • Creating and maintaining a welcoming ambiance
  • Networking with customers and the local community
  • General admin
  • Shop displays
  • Pricing
  • Till and Cash handling
  • Manual Handling
  • Steaming clothes

The Candidate

  • At least 1-year experience as a Team Leader / Assistant Manager
  • At least 1 year of Retail experience
  • Experience with children stock is desirable
  • Excellent customer service skills
  • Interpersonal and great communication skills
  • Problem-solving attitude
  • Organised and efficient
  • Hard-working
  • Positive approach

Working Times

  • Shop Opening Hours: 9:30-17:30
  • 8-hour shift/ 30min break
  • 5 days per week rota (Sunday-Thursday)

What We Offer

  • £27,002 annual salary, reviewed yearly every April
  • Employee assistance programme
  • Option to work overtime if available
  • 28 days annual leave inclusive of bank and public holidays
  • Employee discount
  • Enhanced sick pay subject to conditions

Be in the know!

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Application form

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